OVERVIEW

This website is operated by Flower & Fern Organic Skincare LLC (“Flower & Fern,” “we,” “us,” and “our”).

Throughout the site, the terms “we,” “us,” and “our” refer to Flower & Fern Organic Skincare LLC.

Flower & Fern offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including, without limitation, users who are browsers, customers, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

A breach or violation of any of these Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and adaptations to technical requirements of connecting devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Headings are for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate and up-to-date information about our products and services, but we are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.

Our products are designed to be cosmetic and beneficial when used as directed. The user assumes responsibility for determining the suitability of each product for their individual use. Flower & Fern is not liable for any incidents related to misuse, allergic reactions, or improper application of our products.

Statements on this website have not been evaluated by the Food and Drug Administration (FDA). Our products and information are not intended to diagnose, treat, cure, or prevent any disease. All educational content provided is for informational purposes only and should not replace professional medical advice.

Always perform a patch test before use and discontinue use if irritation occurs.

Keep all products out of reach of children. If you are pregnant, breastfeeding, or under medical care, consult your healthcare provider before using skincare products containing botanicals or natural actives.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online through this website. These items may have limited quantities and are subject to availability.

We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor’s display of any color will be exact.

We reserve the right to limit the sales of our products to any person, region, or jurisdiction at our discretion.

We do not warrant that the quality of any products, information, or other material purchased from us will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same account, credit card, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at checkout.

You agree to provide complete and accurate purchase and account information so we can complete your transactions and contact you when necessary.

SECTION 7 – THIRD-PARTY LINKS

Certain content, products, or services available through our site may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and assume no liability for any third-party materials, products, or services.

SECTION 8 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send creative ideas, feedback, or other materials to us (whether by email or otherwise), you agree that we may edit, copy, publish, distribute, or use them without restriction.

We have no obligation to maintain such submissions in confidence or to provide compensation.

You agree not to submit unlawful, abusive, or infringing content, and you remain responsible for any submissions you make.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, or availability.

We reserve the right to correct such errors or update information at any time without prior notice.

SECTION 11 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful, abusive, or misleading purpose.

You may not upload viruses, interfere with security features, or collect data from the website without permission.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our website and all products and services are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free operation, nor do we warrant the accuracy of results obtained from the use of the Service.

In no case shall Flower & Fern Organic Skincare LLC, its owners, employees, affiliates, or suppliers be liable for any injury, loss, or damages of any kind arising from your use or misuse of our website or products.

Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages; in such cases, liability shall be limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Flower & Fern Organic Skincare LLC, its affiliates, and employees from any claims or demands made by any third party due to your breach of these Terms or your violation of any law or rights of a third party.

SECTION 14 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 15 – TERMINATION

These Terms remain effective unless terminated by either party.

You may terminate these Terms by discontinuing use of the site.

If we believe you have violated these Terms, we may suspend or terminate your access at any time without notice.

SECTION 16 – GOVERNING LAW, DISPUTE RESOLUTION & ARBITRATION

These Terms of Service and any related transactions shall be governed by and construed in accordance with the laws of the State of Oregon, United States.

Arbitration Agreement

Any controversy, claim, or dispute arising out of or relating to these Terms, your use of this website, or any purchase from Flower & Fern Organic Skincare LLC shall be resolved through binding individual arbitration in Oregon, in accordance with the rules of the American Arbitration Association.

The arbitration shall be conducted by a single neutral arbitrator, and you may appear by phone, in person, or through written submissions.

Class Action Waiver

You agree to resolve disputes solely on an individual basis.

You may not participate in a class, collective, or representative action against Flower & Fern.

Opt-Out Option

You may opt out of arbitration within 30 days of your first purchase by sending written notice to support@flowerandfernskincare.com.

After that period, all disputes shall be resolved exclusively through binding arbitration under Oregon law.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Flower & Fern Organic Skincare LLC regarding your use of this site and our services.

SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting changes on this page.

Your continued use of the website following any updates constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about these Terms of Service may be directed to:

📧 support@flowerandfernskincare.com